Using Twitter for Customer Service
Using Twitter for Customer Service or Support? Check out cotweet. Great for managing multiple accounts and users in big enterprises.
How to Do What You Love
One of my all-time favorite pieces from Paul Graham at Y Combinator http://go.fendmark.com/?i=i
Website Designers Keep SEOs in Business
85 Reasons Why Website Designers/Developers Keep SEOs in Business http://go.fendmark.com/?i=h
Search Engine Ranking Factors …
Search Engine Ranking Factors for 2009 from the folks @seomoz http://go.fendmark.com/?i=f
Keyword Research Lunch & Learn
Finished presenting round two of my Keyword Research lunch & learn at Agency.com Chicago
The Canonical Link Element
RT @danperry The canonical tag has proven its worthiness. Time to ramp it up.
Get your Caffeine Fix
Get your caffeine fix http://go.fendmark.com/?i=e (via @webmasterworld)
Why We Need Big Organizations
Harvard Business Online on why we need big organizations http://go.fendmark.com/?i=d
Google Website Optimizer Case Study
WebShare teams up with Tim Ferris to bring startup 20% conversion boost with Google Website Optimizer: http://go.fendmark.com/?i=c
Google’s Sandbox
Grab a shovel and play in Google’s Sandbox http://www2.sandbox.google.com/
